Can you provide your own cleaning supplies?

Yes. We can supply absolutely everything appropriate for the job that is booked. Our home cleaning professionals use only the most suitable products and the best equipment as required, to ensure everything is done properly.

The only time we may not provide products is if a customer has special requests or wants us to use products and cloths that they provide.

For all regular home cleans the customer is expected to provide the necessary equipment, which should include a vacuum cleaner and a mop and bucket.

What is your 100% satisfaction guarantee policy?

Simply out - If you’re unhappy with your clean and feel as though our home cleaning professionals missed anything – email us photos and a written explanation within 48 hours and we will put it right.

Can i trust my cleaning technician?

All team members are CRB/ DBS checked. The cleaning professionals that we send to you are experienced and friendly cleaners – we reject nearly all applicants, only seeking to send you the best people. Staff have a comprehensive induction period. We believe that your trust and security come first therefore we hold your cleaning professionals to the highest standards.We look to work with them and you to build a partnership of trust, respect and professionalism.

How secure is my billing information?

We use an SSL (online security technology) that ensures our website will never be compromised in any way. Any billing information we keep is stored in a secured database that also will not be compromised in any way. Your security is our #1 priority.